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FAQs
Search FAQs
Q: We understand you can make us future savings, but can you save us money on bills we may have paid a couple of years ago?
A: Yes, M&C Energy Group has designed and developed its own suite of sophisticated and powerful IT systems to enable our analysts to conduct a retrospective analysis and cost auditing exercise. This identifies discrepancies quickly and allows us to pursue refund opportunities without delay. We have a very thorough approach to all billing activity, our team physically checks invoices and supplier downloads for any errors or discrepancies and actively pursue overcharges which can be backdated up to 7 years on behalf of our customers.
